How Retailers Can Grow Their Customer Base With Gift Card Programs
Whatever goods or services you sell, whether you do business primarily online or in a brick-and-mortar location —…
Executive Viewpoints February 7
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A Quality In-Store Pickup Program Starts With A Seamless Digital Experience
By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a…
Executive Viewpoints February 78 Customer Service Trends You Need To Watch Out For In 2017
By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…
Executive Viewpoints February 3Will Auto Sales Become A Race Between Dealers And Retailers?
Car sales have traditionally been a closed retail business operated via authorized dealerships, with dealers typically fighting against…
Executive Viewpoints February 1
The Community-Commerce Divide: Why Online Communities Should Connect To Commerce
As digitization continues to gain momentum, consumers have become more and more comfortable researching goods and buying them…
Executive Viewpoints February 1Building A Brand From The Community Up
By Debbie Hauss, Editor-in-Chief We talk a lot about Influencers and Community in retail today, but we’re typically…
Executive Viewpoints January 31
The State Of Mobile Commerce Search: Preparing For 2017
Mobile commerce has reached its tipping point. Mobile-optimized sites and shopping apps are no longer a “nice to…
Executive Viewpoints January 31
The Mobile Payments Landscape: Who’s Here and What’s to Come?
Mobile’s importance isn’t news anymore: 56% of online consumer traffic comes from mobile devices, but many retail marketers are still…
Executive Viewpoints January 31
Four Ways The Subscription Economy Is Disrupting Retail
Subscription-based business models are penetrating every facet of our daily lives, and altering consumers’ shopping habits with major…
Executive Viewpoints January 31Top Stories
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