All CIOs Want For 2017…Is Unified Commerce
November 25, 2016 lived up to its name for many retailers, signaling the start of holiday shopping and…
Executive Viewpoints February 7
Latest In: Executive Viewpoints
The Four C’s Of Avoiding The Holiday Hangover
Dependable, competent seasonal employees are essential to business success. Any retail human resources department will tell you that…
Executive Viewpoints February 7
How Retailers Can Grow Their Customer Base With Gift Card Programs
Whatever goods or services you sell, whether you do business primarily online or in a brick-and-mortar location —…
Executive Viewpoints February 7A Quality In-Store Pickup Program Starts With A Seamless Digital Experience
By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a…
Executive Viewpoints February 78 Customer Service Trends You Need To Watch Out For In 2017
By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers…
Executive Viewpoints February 3Will Auto Sales Become A Race Between Dealers And Retailers?
Car sales have traditionally been a closed retail business operated via authorized dealerships, with dealers typically fighting against…
Executive Viewpoints February 1
The Community-Commerce Divide: Why Online Communities Should Connect To Commerce
As digitization continues to gain momentum, consumers have become more and more comfortable researching goods and buying them…
Executive Viewpoints February 1Building A Brand From The Community Up
By Debbie Hauss, Editor-in-Chief We talk a lot about Influencers and Community in retail today, but we’re typically…
Executive Viewpoints January 31
The State Of Mobile Commerce Search: Preparing For 2017
Mobile commerce has reached its tipping point. Mobile-optimized sites and shopping apps are no longer a “nice to…
Executive Viewpoints January 31Top Stories
