Latest In: Executive Viewpoints

3 Critical Decisions That Can Make Or Break An E-Commerce Business

With stiff competition and an estimated 80% failure rate, there’s no time for mistakes when launching an e-Commerce…

Executive Viewpoints July 6

Will Prime Day 2017 Continue Amazon’s Hot Streak?

Prime Day 2016 was the largest single sales day in Amazon history, generating a 60% global sales increase…

Executive Viewpoints July 5

Three Ways Retailers Can Compete Against The Amazon Effect

Today, you can’t have a conversation about the current state of retail without mentioning Amazon and the effect…

Executive Viewpoints July 5
call centers customer service DeviceBits hybrid solution James Ramey

The Hybrid Solution To The Customer Service Dilemma

By James Ramey, DeviceBits Assisting customers on a brand’s products and services has provided countless solutions to the…

Executive Viewpoints June 30
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Are Consumers Willing To Shop In A Robotic Grocery Experience?

The Amazon acquisition of Whole Foods is top-of-mind in retail and on Wall Street. Every retail and business…

Executive Viewpoints June 28

Avoiding The Delete Button: Creating Emails Consumers Want To Open

Email continues to be the little engine that could — while it’s a long-established channel, it continues to…

Executive Viewpoints June 28

How to Get (And Keep) Customers In-Store

The struggle to stay competitive and exceed customer expectations in today’s retail landscape is palpable. For brick-and-mortar retailers,…

Executive Viewpoints June 27

Solving The Mobility Marketing Riddle

Innovations in e-Commerce continue, some created by clever marketers and some by consumers themselves. Individuals have taken to…

Executive Viewpoints June 27

Seven Key Indicators Of A Loyalty Program That Truly Drives Devotion

Retailers are regularly revamping, enhancing and merging their loyalty and rewards programs to create devoted customers — as…

Executive Viewpoints June 27
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