Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce
Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX)…
Executive Viewpoints August 11
Latest In: Executive Viewpoints
Precise Location-Based Technology: The Future Of Retail
As modern retailers continue to push for technological solutions aimed at reaching customers and streamlining processes, many tech-savvy…
Executive Viewpoints August 10
Leveraging A Chief Supply Chain Officer To Enhance the Retail Experience
Not long ago, the Chief Experience Officer was introduced to retailers as a role that could oversee the…
Executive Viewpoints August 10
What Global Traffic Trends Tell Us About The New Retail Reality
The retail reopening process is underway in many parts of the country, and brands and centers alike are…
Executive Viewpoints August 7
Heavy Promotions During COVID-19 Pandemic Hurt Retargeting Ads
These last few months have been challenging for retailers, but while brick-and-mortar stores have struggled, many e-Commerce merchants…
Executive Viewpoints August 7
Reimagining Retail Stores In A Post COVID-19 World
As COVID-19 continues to loom over the globe, retailers are now also assessing guidelines and developing plans to…
Executive Viewpoints August 6
Using VR To Understand Consumers In A Post-COVID-19 World
Eye tracking is a common way for retailers to research buying behavior, but until recently eye trackers have…
Executive Viewpoints August 5
A Crisis Will Always Find A Supply Chain’s Weakest Link
COVID-19 exposed critical weaknesses throughout retail supply chains, as would any scenario that applied pressure to an already…
Executive Viewpoints August 4
Podcast: Is It Time For Retailers To Go All In On RFID?
Flexible fulfillment and contactless commerce are now critical trends for retailers to embrace. As a result, real-time inventory visibility…
Executive Viewpoints August 3Top Stories
