Latest In: Executive Viewpoints

Amazon Featured Halloween Pattern premise Zulily

Smaller Gatherings, Less Trick-or-Treating, Shape Shoppers’ Halloween Search Activity

Social distancing will weigh heavily on this year’s Halloween festivities: only 52% of parents are planning on going…

Executive Viewpoints October 23
Adam Levene Executive ViewPoints HERO workforce

Why Laying Off Your Retail Associates Is Short-Sighted

The last six months have brought about unprecedented change for the retail industry. While ecommerce is surging, many…

Executive Viewpoints October 23
BHDP Declan McCormack ecommerce Executive ViewPoints physical retail

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a…

Executive Viewpoints October 23
artificial intelligence cheryl sullivan Executive ViewPoints promotions

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique…

Executive Viewpoints October 22
dan slavin Executive ViewPoints Millennials mobile

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed…

Executive Viewpoints October 21

Klarna: From B2B Fintech to End-to-End B2C Experience Provider

Payment has often been defined as a “last step” in the buying journey — the finale of a customer’s journey through the immersive…

Executive Viewpoints October 20
erik morton Executive ViewPoints fulfillment holiday 2020

The Logistical Nightmare Before Christmas: How to Avoid it

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when…

Executive Viewpoints October 20
Chris Rivera E-Commerce Accountants Executive ViewPoints taxes

An Ecommerce CPA’s Guide to Managing Your Tax Responsibilities

States rely heavily on collecting sales tax from both brick-and-mortar and online retailers. In 2017 alone, local and…

Executive Viewpoints October 19
ai Executive ViewPoints machine learning Mobiquity Sree Singaraju

How to Create a More Inclusive Customer Experience Through AI and ML

Eighty-four percent of consumers say being treated like a person, not a number, is very important to winning…

Executive Viewpoints October 19
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