When Routine Breaks: Why Everyday Grocery Decisions are no Longer Automatic
The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise…
Executive Viewpoints June 2The era of autopilot shopping is ending. For decades, many CPG categories benefited from something close to cruise…
Executive Viewpoints June 2Walk past a well-designed store window and something happens almost instantly: you slow down. Maybe you pause to…
Executive Viewpoints June 1For years, the de minimis exemption served as the silent engine behind the global direct-to-consumer (DTC) explosion. By…
Executive Viewpoints May 29I have spent 25 years digitizing the physical world, from barcodes and RFID to automation systems, helping enterprise…
Executive Viewpoints May 28Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of…
Executive Viewpoints May 27In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product…
Executive Viewpoints May 26The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an…
Executive Viewpoints May 25The beauty industry is increasingly targeted with consumer claims, including class action litigation, particularly in consumer-friendly states such…
Executive Viewpoints May 22Walk the backroom of almost any grocery store, and you will find the same thing: shelves stuffed with…
Executive Viewpoints May 21