Retailers Don’t Want to Build All-New Stores Just to get Autonomous Checkout
Autonomous checkout (sometimes called cashierless checkout) is the biggest change in retail since the advent of ecommerce, and…
Executive Viewpoints September 10
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Why Modern Slavery Risks Should be Top of Mind Post-Pandemic
The pandemic has pushed global supply chains to the limit. Lockdowns and border closures triggered widespread delays, while…
Executive Viewpoints September 9
How Brands Large and Small are Leaning into the Amazon Effect to Compete
It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S.…
Executive Viewpoints September 8
How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences
Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were…
Executive Viewpoints September 8
Your Grocery Store is Going Robotic, but Not Where You Think
In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile…
Executive Viewpoints September 7
How Hiring Gig Workers Improves Employee and Customer Experience
Although much of the normal face-to-face interaction in retail locations was on a hiatus this past year, Americans…
Executive Viewpoints September 6
A Post-Pandemic World Requires Digital Innovation
While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that…
Executive Viewpoints September 6
Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results
In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However,…
Executive Viewpoints September 3
The Future of Stores through Cloud-Native Solutions
Retailers are fiercely fighting a new battle: the demand for the digital-first brick-and-mortar store. Faced with the growing…
Executive Viewpoints September 3Top Stories
