The Labor Shortage: Is Your Brand Simply Surviving or Thinking About its Long-Term Impact?
First, it was the shutdowns. Then came the slow, staggered process of reopening. Now, most retail stores and…
Executive Viewpoints October 20
Latest In: Executive Viewpoints
Making the Most of Store Visits Post-Pandemic
It would be easy to assume the retail industry coming out of 2020 was in dire straits. But…
Executive Viewpoints October 20
Finding Success in the Latest Must-Have Fulfillment Model: Curbside Pickup
Over the past 18 months, retailers have been working hard to figure out how they can continue to…
Executive Viewpoints October 19
How to Upgrade Stale Customer Experiences
Customer experience and employee experience live in two different acronyms, CX and EX. That’s a problem. It means…
Executive Viewpoints October 18
Beyond Background Checks: Adding Identity Verification to Your Hiring Process to Better Address Fraud Risk
It’s no secret: The retail industry is in hiring mode. In addition to filling gaps left from the…
Executive Viewpoints October 18
Don’t let your DTC get in between you and your customers
Over the last few years, brands have been digitally transforming themselves to become more customer-centric. A big part…
Executive Viewpoints October 15
Opinion: How Experiments Influence Customer Decisions in a Digital-First World
As businesses aim to adapt and sharpen their skills in the digital-first world, they need new abilities to…
Executive Viewpoints October 15
How Retailers Can Build ‘Forgivability’ to Survive a Cyberattack
Ecommerce fraud exploded during the COVID-19 pandemic as online shopping gave cybercriminals more targets. The average volume of…
Executive Viewpoints October 14
Exploring the Relationship Between Brands, Retailers and Agencies
The digital transformation accelerated during COVID changed the way we live, work and play. As consumers adopted more…
Executive Viewpoints October 13Top Stories
