How to Ensure a Delightful CX this Cyber 5 Through Synthetic and Real User Monitoring
This year, the holidays are shaping up to be incredibly competitive, as ecommerce sales are predicted to climb…
Executive Viewpoints November 17
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Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences
With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering…
Executive Viewpoints November 17
Rethinking the Retail Environment Through Food-and-Beverage Design Concepts
The retail industry has experienced a great deal of change over the last 2½ years with the accelerated…
Executive Viewpoints November 16
Four Ways to Stay Agile this Holiday Season
If retailers were starring in a movie this holiday season, it would be synonymous with the classic Tim…
Executive Viewpoints November 16
TV Commerce: 3 Ways to Make Shopping Click for Consumers
Selena Gomez fans may love her wardrobe in Only Murders in the Building, but those who want to…
Executive Viewpoints November 15
Top 4 Strategies for AI-Powered Profitability
Retailers today are faced with mounting pressure to maximize their bottom lines while maintaining cost expectations for consumers.…
Executive Viewpoints November 14
Post Modern: Making Mail Fit for the Future
In this digital-first era it would be easy to assume that mail is dying a long and slow…
Executive Viewpoints November 14
Today’s New Warehouse: Automated Backend Operations to Improve Commerce
The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have…
Executive Viewpoints November 11
Innovate Safety to Attract and Keep Quality Workers in Retail Â
The retail and logistics industry in the U.S. is approximately a quarter of a million workers short in 2022. Workers…
Executive Viewpoints November 11Top Stories
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