The Story Behind Shopkick’s Consumer Research

EPISODE #72
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Summary

Featuring: Jaysen Gillespie, Shopkick

For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations…and even concerns.  

Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, has uncovered some universal truths that impact retailers. In this conversation, he reveals: 

  • How vaccine trust has impacted physical retail behaviors and preferences;  
  • New and unchanging safety expectations for brick-and-mortar retailers;  
  • Why supply chain disruption has influenced shoppers’ channel preferences; and  
  • Demographic nuances that will drive back-to-school and holiday results.

RELATED LINKS 

Jaysen Gillespie on Retail Remix

Summary

Featuring: Jaysen Gillespie, Shopkick

For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations…and even concerns.  

Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, has uncovered some universal truths that impact retailers. In this conversation, he reveals: 

  • How vaccine trust has impacted physical retail behaviors and preferences;  
  • New and unchanging safety expectations for brick-and-mortar retailers;  
  • Why supply chain disruption has influenced shoppers’ channel preferences; and  
  • Demographic nuances that will drive back-to-school and holiday results.

RELATED LINKS 

Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank