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Retail Reset

A Virtual Forum Addressing COVID-19 Recovery Strategies

Digital In The Age Of COVID-19

Deloitte on Retail Reset

In the age of COVID-19 there is a need to look to near real-time consumer data, capabilities and changing consumer behaviors to understand how best to react and thrive. This is even more paramount at a time when Digital/Online spend recently peaked at 43% of total retail. While it remains to be seen what the new normal is for Digital/Online spend it appears it will be more than the traditional 15% to 20% seen in recent years. Join Deloitte Digital for perspectives on how to access, analyze and react to this new Digital normal.

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Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

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