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Urban Outfitters Targets Gen Z with Gamified Back-to-Campus Campaign

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room…

News May 20
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The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…

Features May 20
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Beyond Sight and Sound: Why Scent is the Next Frontier in Branding

In marketing, engaging all the senses is key to crafting unforgettable brand experiences. Traditional static marketing is losing…

Executive Viewpoints May 20
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Bath & Body Works Taps Nike Exec to Lead Company

Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell,…

News May 19
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David’s Bridal Debuts New Tech-Driven Store Format

David’s Bridal is leveraging a range of technologies in its new “Diamonds & Pearls” store format, including interactive…

News May 16
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Dick’s Sporting Goods to Acquire Foot Locker in $2.5 Billion Deal

In an acquisition that will provide Dick’s Sporting Goods with an international presence for the first time, the…

News May 15
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Urban Outfitters Launches Immersive In-Store Experience with Nike

Urban Outfitters has picked Nike as the first partner for its new “On Rotation” retail experience, designed to…

News May 14
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BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s

Beyond, Inc. and Kirkland’s have provided more details about the former’s$5.2 million expansion of its existing credit agreement…

News May 14
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Retail Risk is Serious Business – and it’s Time we Acted Like it

From a risk and compliance perspective, defense, finance, tech, and healthcare are generally thought of as the “riskiest”…

Executive Viewpoints May 14
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