Latest In: Store Operations

design:retail design:retail News Dick's Sporting Goods HFA Architecture & Engineering James Owens Target

Three Design Tips for Fighting Shrink

Good store designers know to put themselves in their customer’s shoes. Now that American retailers are shuttering stores…

Executive Viewpoints October 31
design:retail design:retail News Walmart

Walmart Shows Off $500M in Store Upgrades with 117 ‘Re-Grand Openings’

This week, Walmart is spotlighting its $500 million+ investment in store remodels with 117 simultaneous ‘re-grand openings’ in…

News October 31
invafresh Market 32 Price Chopper Weis Markets

Price Chopper Expands Food Waste Reduction Efforts

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh, which already helps the 131-store supermarket…

News October 31
associate training Featured holiday hiring Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design (2023) small business workforce workforce engagement
Retailers are expected to be more conservative with holiday hiring. By focusing on associate engagement and empowerment, they can ensure success.

6 Keys to Empowering Store Associates During the Holiday Season

This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…

Features October 31
cognitive technology IHL Group Paul Boyle retail insight

Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the…

Executive Viewpoints October 26
bopis customer experience customer service CX employee experience EX Featured omnichannel experience publicis sapient Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023)
As the stress of the holiday season reaches its peak, retailers need to focus on the employee experience (EX) to fulfill their brand promise.

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…

Features October 25
Celonis COVID curbside pickup Everest Lindsey Peters process mining technology Reckitt

It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

The last three years have been a whirlwind for retailers and CPG companies. Pandemic-driven buying trends led to…

Executive Viewpoints October 24

HomeGoods Pulls the Plug on Ecommerce Site

HomeGoods will shut down its ecommerce site on Oct. 21, 2023. The off-price furniture and décor retailer, a…

News October 20
ESG Etika iot Robert Schuijff

Retail, POS Finance and the Quest for ESG

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance…

Executive Viewpoints October 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank