Latest In: Retail Innovation

connected commerce omnichannel strategy retail events retail innovation Retail Innovation Conference & Expo

The Future Of Connected Commerce is in Chicago

News April 5
best buy

Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of…

News April 5
design:retail design:retail Featured experiential retail Featured Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design (2023) shopping centers shopping mall experience tanger outlets
Tanger Outlets Nashville Rendering

Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Editor’s note – April 13, 2023: Senior Editor Dorothy Crouch conducted this interview on November 10, 2022. Shopping…

Features April 5
conversational commerce customer service CX data-driven experiences Featured MYOS Pet real-time engagement SMS marketing SMS services social contests user-generated content (UGC) campaigns Wizard
MYOS Pet

Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service

More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These…

Features April 3
#CCS23 aptos chatgpt commercetools composable commerce Featured Forrester freshworks Juniper Research MACH mntn Orium redpoint global Reskinned River Island Salesforce SiteOne SNIPES Sweaty Betty Talon.One Uniform.dev

#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s…

Features March 30
3D billboards Ari Peralta customer experience design:retail design:retail perspectives Executive ViewPoints Stimulate Retail

Brands Pop into the Surreal as 3D Billboards Surge

Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user…

Executive Viewpoints March 22
Amazon artificial intelligence BrandX ChapGPT Constellation Digital Wave Technology Featured generative AI GPT-3 Henry Rose Hershey's Jungle Scout product descriptions product information management Retail ThinkTank (2023) Retail ThinkTank: Ecommerce Strategy (2023) SEO shopify stitch fix Stylitics Talkoot
How retailers are using generative AI.

From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check…

Features March 16
AOV artificial intelligence bundling conversion Featured inventory management online merchandising online styling outfitting personalization post-purchase retention PUMA Retail ThinkTank (2023) Retail ThinkTank: Shopper Marketing & CX (2023) shop the look styling recommendations Stylitics visual merchandising
Puma is using AI-powered online styling to upsell customers.

How Puma is Using AI-Powered Styling to ‘Brainstorm’ with its Customers — and Increase AOV

Editor’s Note: As 2023 comes to an end, we are highlighting some of our most-read content of the…

Features March 13
ai AI-based design creative brainstorming design:retail design:retail Featured Featured in-store experience Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) Retail ThinkTank: Store Ops & Design (2023) store design visual merchandising
An AI-generated med-spa concept

How Store Design Teams are Unlocking Tangible Value from AI Platforms

Editor’s note: This is the second article in our series on AI in Retail. Check out the other…

Features March 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank