How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…
Features August 29
Latest In: Retail Innovation
Sephora Debuts Contactless Payment via Associates’ iPhones
Sephora will be the first U.S. retailer to offer Tap to Pay on iPhone, which allows associates to…
News August 22
Shoppable TV May Leapfrog Livestreaming in the U.S. — Here are 3 Tips to Get in the Game
There’s been a lot of anticipation surrounding livestream shopping in the U.S., based largely on its success in…
Features August 16
Starbucks Expands Reusable Cup Format to 12 California Stores
Seeking to move closer to the goal of cutting its waste footprint in half by 2030, Starbucks has…
News August 14
Citing National Security, Biden Limits AI Investments in China
President Biden has signed an executive order regulating U.S. companies’ investments in “countries of concern” in technologies that…
News August 10
The Convergence of AI and Composable Architecture in Ecommerce
With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few…
Executive Viewpoints August 10
The Crucial Piece of the ‘Mixed Used’ Mall that No One’s Talking About: Logistics and Fulfillment
It’s no secret that the mall isn’t the draw it once was. Kids these days are just as…
Features August 9
Amazon Generates 11% Revenue Boost in Q2, Forecasts Strong Q3
Amazon’s financial results for Q2 2023, which ended June 30, reveal that its investments in product expansion, fulfillment…
News August 4
How Walmart, PepsiCo and Brooks Running are Making Strides in Sustainability
Retailers, brands and manufacturers are discovering some good news on the sustainability front: it’s remarkably flexible. Individuals and…
Features August 3Top Stories
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