Latest In: Retail Innovation

Amazon FAA Walmart wing

Walmart Expands Drone Delivery to 5 Southeast Cities

Walmart customers in Atlanta, Charlotte, N.C., Houston, Orlando and Tampa, Fla. will be looking to the skies rather…

News June 6
Amazon American Home Shield BrainMD Estee Lauder Featured Frontdoor Google Netflix SubSummit 2025 tiktok TikTok Shop

How Marketing Data Unlocks TikTok’s Power at Both Ends of the Funnel

Uncertainty about the ultimate fate of TikTok has been somewhat lost among the clouds surrounding other “T” things…

Features June 3
agentic AI ai AI assistants Alexa Amazon aws broadband fast delivery Featured generative AI healthcare innovation strategies medtail One Medical pharmacy primary care Project Kuiper rural communities store innovation Walmart white-label services
Amazon and Walmart warehouses side by side.

Where Amazon and Walmart Are Looking Next: Even Faster Delivery, Healthcare and AI, Of Course

Earlier this week we dissected the similarities and differences between Amazon’s “Why” approach to innovation and Walmart’s “And”…

Features May 29
advertising Amazon cloud services comparison data services Featured fulfillment services Holiday ThinkTank (2025) Holiday ThinkTank: Business Agility & Innovation (2025) innovation strategies memerships retail media streaming content third-party marketplace Walmart
Walmart and Amazon logos side by side to compare their innovation strategies.

Battle of the Retail Giants Comes Down to Amazon’s ‘Why’ vs. Walmart’s ‘And’

Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an…

Features May 27
KATSEYE U-Haul Urban Outfitters

Urban Outfitters Targets Gen Z with Gamified Back-to-Campus Campaign

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room…

News May 20
Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) QR Codes The UPS Store UPS

The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…

Features May 20
ai AI insights AI tools alcohol commerce alcohol distributor alcohol merchants alcohol suppliers beverage-alcohol industry digital transformation Featured Holiday ThinkTank (2025) Holiday ThinkTank: Digital Commerce (2025) market intelligence product recommendations Proof Southern Glazer's Wine & Spirits
Alcohol distributor Southern Glazer's has undergone a digital transformation aimed at moving the whole industry forward.

Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market

Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…

Features May 15
bed bath & beyond Beyond Inc. Beyond+ buybuy baby Featured Kirkland's NASDAQ overstock Zion Peaks

BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s

Beyond, Inc. and Kirkland’s have provided more details about the former’s$5.2 million expansion of its existing credit agreement…

News May 14
doordash eBay Etsy instacart MasterCard OpenAI PayPal Visa

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…

News May 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank