Latest In: Personalization

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SAP to Acquire Emarsys, Expanding Omnichannel Engagement Capabilities

SAP has entered into an agreement to acquire Emarsys to bolster the SAP Customer Experience Portfolio with Emarsys’…

News October 1
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Tales From The Pandemic: 5 Lessons From ThirdLove CEO Heidi Zak

All retail businesses felt the aftershocks of COVID-19 — whether in the form of stalled business, forced layoffs…

Features September 22
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The Three Focus Points Of Advanced Personalization: What, Where, Who

Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this…

Executive Viewpoints September 17
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Exclusive CEO Q&A: How Swiminista Combines Sustainability With The ‘Perfect’ Swimsuit Fit

Andréa Bernholtz wasn’t thinking of starting a swimwear brand when she was on vacation with friends in Mexico,…

Features September 14
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How Worthy Conquered Mistrust Issues In Jewelry Resale

COVID-19 has accelerated an already-surging resale market. Consumers stuck at home have had the time to thin out…

Features September 9
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The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Behavioral Personalization: In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration…

Executive Viewpoints September 4
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How Retailers Can Control Costs Even As Return Rates Climb

Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales…

Features September 3
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How German Bookseller Thalia Paid It Forward When COVID Hit

“We’re all in this together” has been something of an unofficial motto during COVID-19, but the executives at…

Features September 1
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Episerver Introduces New Intelligence Cloud Solution

The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web…

News August 27
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