Latest In: Personalization

coveo Featured Freedom Furniture Holiday ThinkTank (2025) Holiday ThinkTank: Digital Commerce (2025) SAP Commerce
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How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture

Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores…

Features February 6
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JCPenney has launched a new B2B ecommerce site to better serve small businesses and non-profits that want to bulk order from the retailer.

JCPenney Launches New Ecommerce Site for Business Customers

JCPenney has launched a new business-to-business website to offer customers a more seamless and personalized experience when purchasing…

News February 4
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Using In-Store Expertise to Battle Black-Owned Beauty Brands’ Historical Hurdles

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce…

Features February 4
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An Ace Hardware Ace YardRx van

Ace Hardware Taps Punxsutawney Phil to Launch New Yard Care Subscription Service

Ace Hardware has launched Ace YardRx, the hardware cooperative’s first subscription service for lawn care. The prescriptive program…

News February 3
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A Pragmatic Guide to Building a Global Retail and Ecommerce Content Strategy

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to…

Executive Viewpoints January 29
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Unlocking AI’s Potential for Retail Advertising

In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a…

Executive Viewpoints January 28
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Fanatics to Debut Community-Friendly Flagship on London’s Regent Street

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for…

News January 22
ar Banwari Agarwal NLP Sutherland Visual Search

The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support

With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the…

Executive Viewpoints January 17
Featured Holiday ThinkTank (2025) Holiday ThinkTank: In-Store Experience (2025) Starboard Group Starboard Resort Westgate Resorts

Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation…

Features January 17
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