Latest In: Omnichannel Alignment

brand advertising brand partnerships brick-and-mortar digital marketing direct-to-consumer dtc Featured flywheel growth strategy Marketplaces omnichannel strategy social commerce

From Direct-to-Consumer to Direct-to-Community: How DTC Brands Can Build a Sustainable Model for Growth

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps…

Features December 7
astound commerce Avalara Calendly dtc DTC ecommerce Elie Saab luxury retail luxury retailers Navision shopify stockist.co
Elie Saab Website DTC

Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with…

News December 6
activist investor Digital Commerce engine capital Kohl's spinoffs

Investor Urges Kohl’s to Spin Off Ecommerce Business, Citing Potential Value of $12.4 Billion

Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of…

News December 6
assortment optimization assortment planning consumer insights covid-19 environmental sustainability Featured focus groups inventory management inventory planning makersights product design product mix rothy's shinola sustainability voice of the customer waste reduction
Rothy's Assortment Planning

How Retailers like Rothy’s and Shinola are ‘De-Risking’ Product Design with Consumer Data

Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but…

Features December 3
adobe analytics Black Friday Cyber Monday Featured holiday 2021 klaviyo Planalytics quantum metric Salesforce sensormatic solutions Thanksgiving

Cyber Week 2021 Was Slow, but Retail is Still on Track for a Record-Breaking Holiday Season

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its…

Features December 1
Foot Locker Sidestep

Foot Locker Adds COO and Strategy, Innovation and Development Chief Roles

Foot Locker has promoted its current EVP and CEO-North America, Franklin Bracken, to be the retailer’s first-ever COO.…

News November 22
connected commerce design:retail ecommerce Featured internet retailer retail innovation conference Retail Innovation Conference & Expo Retail TouchPoints

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience…

News November 18
adobe analytics Amazon Ashish Sahu Optimize Digital Redis RSR Research

How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from…

Executive Viewpoints November 18
#RIC21 Adore Me clientricity Compass Rose Ventures Crate & Barrel Euromonitor International Featured parachute home tiktok Walmart

What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to…

Features November 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank