Why Ecommerce Growth Will Benefit from Brick-and-Mortar Stores’ New Role
Retailers selling online have benefited from the ecommerce surge engendered by COVID-19, but as with anything else in…
Features December 28
Latest In: Omnichannel Alignment
Luxury’s ‘Paradigm Shift’ to Online: COVID Necessity Becomes Growth Engine
After a sharp contraction in 2020, luxury is back in business, with Bain & Company forecasting that sales…
Features December 22
4 Omnichannel Myths Keeping You From Success
Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a…
Executive Viewpoints December 17
Costco Doubles Down on Ecommerce With Pickup Locker and Marketplace Expansions
Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over…
News December 14
Google Cloud’s Carrie Tharp: Forget Omnichannel, Retail Needs to be ‘Channel-less’
Cloud computing can be a bit of a nebulous concept, but the real-world functionality it’s delivering to businesses…
Features December 13
Party City Uses AI-Enhanced Emails to Drive 4% In-Store Sales Increase
AI and brand language optimization are playing increasingly important roles in ecommerce, but Party City has leveraged these…
Features December 8
From Direct-to-Consumer to Direct-to-Community: How DTC Brands Can Build a Sustainable Model for Growth
Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps…
Features December 7
Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience
Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with…
News December 6
Investor Urges Kohl’s to Spin Off Ecommerce Business, Citing Potential Value of $12.4 Billion
Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of…
News December 6Top Stories
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