Latest In: Omnichannel Alignment

customer experience CX design:retail Featured design:retail News Featured in-store technology Men's Wearhouse personalization store design

Men’s Wearhouse Chief Customer Officer: ‘Next-Gen Store Brings Our Mission to Life’

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s…

Features December 7
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Curbside Best-Buy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according…

Features December 4
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FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies…

Features December 2
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Best Buy Pilot Shrinks Sales Floors in Favor of Fulfillment

Best Buy is doubling down on its commitment to ecommerce with a new four-store pilot that will reduce…

News December 1
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Is Curbside the New Holiday Retail Battleground?

While health and safety concerns and local restrictions have prompted many retail operators to expand their businesses to…

Executive Viewpoints December 1
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Walmart Adds its Stores as Online Fulfillment Centers

Walmart has created a program that routes some Walmart.com orders to be fulfilled straight from its stores, both…

News November 24
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DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb.…

News November 24
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CVS Names Crate & Barrel CEO to Head CVS Pharmacy/Retail

CVS Health has named Neela Montgomery EVP and President of CVS Pharmacy/Retail, effective Nov. 30, with responsibility for…

News November 23
Featured financial results Home Depot Lowe's Macy's q3 2020 Target the tjx companies Walmart

Q3 2020: Walmart, Home Depot Stand Strong as Macy’s and TJX Seek Digital Turnarounds

While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this…

News November 23
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