Latest In: Omnichannel Alignment

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NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its…

Features January 21
ESG Featured social responsibility The Home Depot ulta beauty

NRF 2021: Ulta, Home Depot Make the Business Case for Social Responsibility

Between COVID-19, the Black Lives Matter protests in the summer and the recent insurgence at the United States…

Features January 19
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NRF Day 3: Why Verizon and Suitsupply Have Both Embraced ‘Appointment Retailing’

As consumers return to physical stores, features such as appointment setting and personalization will be the keys to…

Features January 14
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NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences

The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy…

Features January 13
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NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice

Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that…

Features January 12
criteo

Reimagining Shopping Malls Post-COVID

After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to…

Executive Viewpoints January 12
Ekaterina Sokolova Featured M.Video-Eldorado Group Ozon Group Pyaterochka X5 Retail Group

How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID,…

Features January 11
Executive ViewPoints lifestyle brand Molly Stovold Process Street

How to Launch a Lifestyle Business in the Age of Social Distancing

There’s no escaping it. Our lifestyles have been severely impacted by the novel coronavirus. Redundancies, layoffs, school closures…

Executive Viewpoints January 8
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Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive…

Features January 5
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