Latest In: Omnichannel Alignment

footwear lululemon results

Lululemon Plans Footwear Launch in 2022, Expansion Across Fitness Categories

Lululemon plans to launch a footwear line in early 2022 as the retailer builds off its current sales…

News December 14
divergent technology advisors experience Featured gs1 us h&m group IBM iot consortium omnichannel Walmart webinars

Rethinking Post-COVID Shopping: ‘Retailtainment’ and Enhanced Omnichannel Experiences

COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of…

Features December 14
Aircall Executive ViewPoints Olivier Pailhes omnichannel

Now or Never: The Importance of Implementing an Omnichannel Strategy

The pandemic has created challenges for retailers at many levels: business viability, supply-chain disruptions, predictability, customer relationships —…

Executive Viewpoints December 14
bed bath & beyond bopis buybuy baby last mile loyalty programs same-day dellivery

Bed Bath & Beyond Pushes Same-Day Delivery, BOPIS With Holiday Promotions

Bed Bath & Beyond will make free same-day delivery available for all Bed Bath & Beyond and buybuy…

News December 11
IKEA Inter IKEA Systems B.V.

After 70 Years, IKEA Disassembles Both Print and Digital Catalogs

In what the company termed an “emotional but rational” decision, Inter IKEA Systems B.V., the worldwide IKEA franchisor,…

News December 9
american eagle CMO craig brommers Featured gen z influencers instagram omnichannel snapchat

How American Eagle Meets Its Gen Z Customers ‘However, Whenever, Wherever They Want to Be’

The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to…

Features December 8
customer experience CX design:retail Featured design:retail News Featured in-store technology Men's Wearhouse personalization store design

Men’s Wearhouse Chief Customer Officer: ‘Next-Gen Store Brings Our Mission to Life’

At a time when many brands are reassessing their brick-and-mortar footprints and closing locations, it’s evident that Men’s…

Features December 7
Black Friday bopis curbside Featured holiday 2020 ICSC omnichannel
Curbside Best-Buy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according…

Features December 4
Capgemini Featured FILA Salesforce

FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies…

Features December 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank