Latest In: Loyalty

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Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels.

The 2024 Brand Experience Award Winners are…

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the…

Features May 20
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Saks has expanded its brand ambassador program, Saks Social Club, and is using members to raise awareness for cultural and social issues.

Saks Evolves Saks Social Club, Focusing on Mental Health and Art Initiatives

Saks has expanded its brand ambassador program, Saks Social Club, and is leveraging its members to boost awareness…

News May 20
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New research from CI&T and Retail TouchPoints reveals that most consumers believe there is a distinct difference between subscription and membership programs.

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T, developed in…

Features May 16
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Data: From Ecommerce Challenge to Solution

Does this sound familiar? You have a huge amount of data in different places. Getting and managing the…

Executive Viewpoints May 10
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Delivery Double-Take: Instacart Adds Restaurant Orders via Uber Eats Partnership

Instacart has entered a strategic partnership with Uber Technologies to bring restaurant deliveries to its shoppers. During the…

News May 7
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Ahead of her keynote at the Retail Innovation Conference & Expo on June 6, Rebecca Minkoff shares how she has embraced value and the art of pushing limits.

How Rebecca Minkoff is Feeding her Risk-Taking Addiction

Rebecca Minkoff doesn’t just like taking risks — she’s addicted to it. “It’s all about pushing myself out…

Features May 6
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New Ulta Beauty Initiatives Promote Well-Being for Women and Teens

The Ulta Beauty Charitable Foundation, a 501(c)(3) affiliated with the beauty retailer, is committing more than $3 million…

News May 3
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Tesco Leverages AI to Gamify Loyalty Program Challenges

UK supermarket giant Tesco will use AI to provide personalized purchasing challenges to as many as three million…

News May 3
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Leveraging Non-Cash Incentives to Drive Employee Motivation and Productivity in SMBs 

In the competitive landscape of small and medium-sized businesses (SMBs), the quest to cultivate a motivated, engaged and…

Executive Viewpoints May 3
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