UPDATE: With Dismal Q1 2025 Results, Under Armour Makes Brand Leadership Shakeup
[Update as of Aug. 9, 2024] The day after Under Armour announced a brand leadership change, it shared…
News August 9
Latest In: Loyalty
Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy
To kick off this discussion about privacy, let’s start with a little quiz. When you see the data…
Features August 8
Grubhub Enhances App Personalization, Adds Priority Delivery Option
Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes…
News August 6
JD Expands Nike Loyalty Program to U.S.
JD, formerly known as JD Sports, has extended its partnership with the Nike Connected Membership program to the…
News August 5
Etsy to Beta Test Loyalty Program
In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program.…
News July 31
Investigating the Business Impact of Digital Accessibility
Approximately 15% of the world’s population — which equates to about 1 billion people — lives with disabilities,…
Sponsored July 30
From Frustration to Loyalty: How One Retailer Increased NPS by 70% with Customer-Controlled Substitutions
Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute…
Executive Viewpoints July 29
Exclusive: Automated Voice Agents are Hurting Customer Retention
Everyone’s been there — you try your mightiest to get the machine on the other end of the…
News July 25
Level Up Your Retail Loyalty Strategy with Smart Gamification
As the retail landscape has become increasingly digital, gamification has evolved from a cool trend to a proven…
Executive Viewpoints July 25Top Stories
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