Latest In: Loyalty

HomeCare+ Lowe's MyLowe's Rewards

Lowe’s Launches Subscription Service for Associate-Powered Home Maintenance

Lowe’s has introduced HomeCare+, a subscription service for MyLowe’s Rewards members that includes two in-home visits annually, with…

News March 19
Braun Brita De'Longhi JD.com Joybuyt l'oreal paris

China’s JD.Com Goes After Amazon with Launch of Joybuy Ecommerce Site in Europe

Extending its competition with ecommerce giants Alibaba and Amazon to new global markets, JD.com has launched Joybuy ecommerce…

News March 16
Dollar General Dollar General Media Network Dolly Parton Kathy Ireland

Dollar General to Test More ‘Open and Inviting’ Store Format, Pilot Subscription Program

Dollar General will debut a new store format designed to be “more open and inviting, resulting in greater…

News March 13
Emily Miller JLL Design Nike Rise Tokyo Sam's Club starbucks The Home Depot Trader Joe's

Global Consumers are Rewriting the Retail Design Playbook

Retailers have poured years of work into creating bigger, flashier, more immersive in-store experiences — but today’s consumers…

Executive Viewpoints March 12
ab tasty alix de sagazan

Retail’s Biggest Blind Spot: The Anonymous Customer

Retailers are entering a new era of discovery. As AI-powered search reshapes how consumers find products, retailers are…

Executive Viewpoints March 10
Alex Rawal Small Business Saturday SumUp

Beyond Small Business Saturday: How Neighborhood Shops are Powering Everyday Local Economies

Small Business Saturday began as a single day to cheer for Main Street. It worked. The twist is…

Executive Viewpoints March 9
branded credit card loyalty program Michaels rewards program
Michaels has relaunched its loyalty program and is expanding the offering to Canada.

Michaels Revamps Loyalty Program to Fuel the ‘Joy of Creativity and Celebration’

Michaels has reimagined its loyalty program with enhanced benefits and a new 9% rewards tier, and plans to…

News March 3
AMC Theatres athleta banana republic Barclays U.S. Consumer Bank disney Gap Gap Inc. NBCUniversal Old Navy Zac Posen

Gap Launches Cross-Brand Loyalty Program Featuring Branded Credit Card and Experiential Rewards

Gap Inc. has launched Encore, a rebranded loyalty program that will draw on the company’s file of nearly…

News February 24
BrightFarms Crocs Danone Featured Nestlé The Children's Place

Exclusive Q&A: Why Any Day Can be a ‘Yes’ Day at The Children’s Place

Every time a parent and child shop for clothing, there’s a battle between the holder of the purse…

Features February 24
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank