How Brands Can Turn Viral Moments into Lasting Consumer Loyalty
The way we shop is transforming, driven largely by millennials and Gen Z as they shift from active…
Executive Viewpoints December 9
Latest In: Loyalty
How Carter’s is Evolving with the Needs of Gen Z Parents
More than two-thirds (67%) of American adults with an income of $100,000 or more are parents, representing a…
Features December 6
Washington, D.C. AG Sues Amazon for Secretly Excluding Prime Delivery to High-Crime Zip Codes
Brian Schwalb, Attorney General for the District of Columbia, has filed a lawsuit accusing Amazon of failing to…
News December 5
Calpak Embarks on a New Retail Adventure: Physical Stores
When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector…
Features December 4
Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage
As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience.…
Executive Viewpoints November 28
True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences
True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as…
News November 26
Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer
The decision to close all its stores in 2020 could have been seen as a rare failure for…
Features November 26
From Niche Product to Viral Sensation: How Bogg Bag Ventured into 1,900 Target Stores
If you’ve recently been to the beach, or maybe a kids’ baseball or soccer game, you’ve likely seen…
Features November 25
BJ’s to Raise Membership Fees for First Time in Seven Years
BJ’s Wholesale Club will raise its annual membership fees by $5 to $60 per year, and its Club+…
News November 22Top Stories
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