Latest In: Loyalty

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How to Make Subscription Commerce a True Win-Win Value Exchange

SubSummit 2025 provided the ultimate deep dive into subscription commerce — the many things it can do (and…

Features June 5
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Many Consumers Increasingly Value Sustainability; Data-Driven Loyalty can Help Grocers Respond

For today’s consumers — especially younger generations — sustainability is increasingly a priority. They’re willing to change their…

Executive Viewpoints June 5
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DSW's Sarah Crockett joins this week's episode of the Retail Remix podcast.

Listen Now: How DSW is Navigating a New Era of Engagement 

The retail marketing playbook is rapidly evolving, with massive changes underway in core channels such as search and…

Features June 4
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Luis Benitez, VP global government affairs at Lululemon, left, and Mary Beth Laughton, president and CEO of REI Co-op, right.

REI Co-op Returning to Its Values, Says CEO Mary Beth Laughton

This article was first published in our sister brand Shop Eat Surf Outdoor A lot has happened politically…

News June 2
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Make Customer Data Work for You – the Right Way

Every retailer knows the power of a great customer experience. From getting a gift card offer when you’re…

Executive Viewpoints May 29
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Walmart and Amazon logos side by side to compare their innovation strategies.

Battle of the Retail Giants Comes Down to Amazon’s ‘Why’ vs. Walmart’s ‘And’

Earlier this spring, Amazon and Walmart released investor updates within one day of each other that presented an…

Features May 27
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Hyper-Personalization Strategies Any Retailer Can Try

Shopify’s Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of…

Executive Viewpoints May 23
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Lowe’s Enhances Marketplace Offerings

Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it launched…

News May 22
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7 Best Practices in Customer Loyalty for Retail Marketers

Today’s retail customers expect more than just great products — they expect great experiences. They want brands to…

Executive Viewpoints May 22
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