The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…
Executive Viewpoints February 19
Latest In: Fulfillment & Last Mile
Ebay to Acquire Depop Resale Fashion Marketplace for $1.2 Billion
Ebay will purchase the Depop consumer-to-consumer (C2C) fashion marketplace from Etsy for $1.2 billion in cash, subject to…
News February 18
Eileen Fisher Upgrades POS at 50+ Stores to Enhance In-Store CX
Sustainable fashion retailer Eileen Fisher will deploy the Aptos ONE POS platform in its more than 50 North…
News February 13
Uber Eats Launches Beta Version of AI-Powered Shopping Helper at Albertsons, Kroger and CVS
Uber Eats has introduced Cart Assistant, an AI-powered feature designed to help consumers build grocery baskets in seconds…
News February 12
Target Reconfigures C-Suite with Internal Promotions
As Target begins operating under new CEO Michael Fiddelke, the retailer has promoted two top executives to C-suite…
News February 10
Kroger Names Ex-Walmart Exec as New CEO
Effective immediately, Kroger has named Greg Foran as its new CEO, replacing Interim CEO Ron Sargent, who will…
News February 9
Smart Stores Aren’t Enough: 2026 will be Defined by Smarter Operations
For 2026, holiday commerce won’t hinge on flashy discounts or eye-catching displays; it will be decided in the…
Executive Viewpoints February 9
Getting Proactive About Regulatory Compliance in Hardlines Retail
In the first half of 2025 alone, U.S. Customs detained 6,636 shipments under the Uyghur Forced Labor Prevention…
Executive Viewpoints February 6
Staples Canada Boosts Productivity, Cuts Training Time with Fulfillment Center Robotics
Staples Canada has been offering next-day delivery for three decades — even before the office supplies retailer ventured…
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