Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment
Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…
Features January 29
Latest In: Fulfillment & Last Mile
Transforming Retail Spaces for Today’s Generation of Shoppers
The mall is experiencing a resurgence, defying predictions of its demise. This retail renaissance is not just a…
Executive Viewpoints January 24
Seen and Heard at #NRF2024: 5 Trends from the Big Show
Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together…
Features January 23
Drones and Virtual Experiences: Shipt Launches Innovation Lab to Explore Delivery’s Frontier
Shipt has launched an innovation lab focused on “big thinking to centralize delivery and product experiments across the…
News January 19
Best Buy Canada to Operate 165 Small-Format Bell Canada Stores Under Renamed Banner
Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized…
News January 19
Target Names New COO, Divvies Up Merchandising Responsibilities
Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the…
News January 18
Ikea to Open 4 More ‘Plan and Order Point’ Stores in 2024
Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four…
News January 17
Does Personalization Always Improve CX? It Depends on Your Customers
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is…
Executive Viewpoints January 16
FedEx CEO: ‘Our Mission is to Make Supply Chains Smarter for Everyone’
FedEx is known for the logistics scale and expertise it has developed over a half century in business.…
Features January 14Top Stories
Latest Podcasts
Latest Resources
