Latest In: Fulfillment & Last Mile

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Amazon Moves into Competitive Food Delivery Space with Grubhub Integration

Amazon has integrated Grubhub’s food delivery system into its platform, allowing customers across the U.S. to order from…

News May 30
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Walmart Debuts Larger-Format Neighborhood Market Stores in Florida and Georgia

Walmart has opened two new Neighborhood Market stores that are over 40% larger than the average-sized location in…

News May 29
Bizrate Insights Lauren Freedman returns

Customer Service is Personal, so Show Me the Love

Service is a mission-critical activity that deserves your attention today and every day. Key findings and surprises from…

Executive Viewpoints May 27
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#RICE24 Solution Spotlight: Shopify Creates a Unified Commerce Platform for Merchants

Up to 60% of merchants say reducing friction between in-store and online is a top priority. To create…

News May 24
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Home Depot Adds Nationwide Same-Day Delivery via Instacart

Customers of The Home Depot can now get same-day delivery in as fast as one hour — including…

News May 23
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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Petco, partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie, will offer canine-safe ice cream…

News May 21
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Walmart Debuts Latest Next-Gen Fulfillment Center in South-Central Pennsylvania

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown,…

News May 20
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Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels.

The 2024 Brand Experience Award Winners are…

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the…

Features May 20
Featured Manhattan Michaels Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)

How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts…

Features May 20
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