Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio
Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds…
News May 23
Latest In: Fulfillment & Last Mile
FreshDirect Makes Physical Retail Debut a Hamptons Pop-Up
FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up…
News May 23
Lowe’s Enhances Marketplace Offerings
Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it launched…
News May 22
Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind
Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYC’s SoHo…
Features May 22
Wayfair to Enter NYC Market with 2027 Large-Format Store Opening in Yonkers
Wayfair will seek to replicate the success of its first large-format store, which opened in May 2024 in…
News May 20
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
Harnessing AI to Transform the Customer Experience in Retail: Opportunities and Challenges
In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational…
Executive Viewpoints May 19
SubSummit 2025 Preview: Leveraging Subscriptions to Build Loyalty (and Revenue)
Subscriptions and other tools for reaping recurring revenues will be examined, explained, dissected and analyzed at SubSummit 2025,…
News May 16
David’s Bridal Debuts New Tech-Driven Store Format
David’s Bridal is leveraging a range of technologies in its new “Diamonds & Pearls” store format, including interactive…
News May 16Top Stories
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