Latest In: Fulfillment & Last Mile

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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue…

Executive Viewpoints May 12
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How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the…

Features May 11
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Retail’s Last-Mile Challenge

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted…

Executive Viewpoints May 6
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Walgreens Expands Same-Day Deliveries Nationwide

More than 24,000 items are now available for contactless same-day delivery from Walgreens stores across the country. Shoppers…

News May 5
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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some…

Features May 5
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…

Features May 4
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Delivery Platform Offers Carbon Offsets to Shipping Customers

The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel…

News May 3
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Amazon Boasts 44% Sales Growth in Q1 2021, Announces Prime Day’s Return to Q2

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 billion…

News April 30
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Apple Store Creator’s ‘Commerce-at-Home’ Startup Enjoy to Go Public via SPAC

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target’s first designer collaboration —…

News April 29
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