3 Ways for Ecommerce Retailers to Generate and Maintain Brand Loyalty
Brand growth relies on loyal consumers. In fact, repeat business from existing customers generates 65% of most companies’…
Executive Viewpoints December 5
Latest In: Fulfillment & Last Mile
Walgreens Debuts 24/7 Same-Day Delivery from 400 Stores
Walgreens is upping the ante on same-day delivery with the debut of a new 24-hour, 7-days-a-week service in…
News December 2
Rite Aid Opens First of 3 Small-Format Pharmacies in Underserved Communities
At approximately 3,000 square feet, Rite Aid’s newest store is much smaller than its average 11,000- to 15,000-square-foot…
News December 2
Lowe’s Expands DC-Based Delivery of Bulky Products to 8 More Regions
Lowe’s has converted eight of its regions, covering more than half its nearly 1,800 U.S. stores, to distribution…
News November 29
With Travel Still Restricted, Simon is Bringing its Outlets to China via Livestreaming
It’s 10 a.m. on a bright fall day in upstate New York and the premium outlet mall Woodbury…
News November 29
Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment
Macy’s has converted space in 35 of its stores to serve as mini distribution centers (DCs) for online…
News November 28
Why Virtual Fitting Rooms are the Next Frontier of Customer Experience
It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to…
Executive Viewpoints November 28
Target Expands Curbside Convenience with Starbucks Ordering Option at Nearly 250 More Stores
Target is adding Starbucks options to its Drive Up curbside service at 240 stores in California, Delaware, Minnesota,…
News November 22
What Does CX Automation ‘Done Right’ Look Like?
As more omnichannel retailers look to adopt CX automation to better serve customers through the full order lifecycle,…
Executive Viewpoints November 21Top Stories
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