Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC,…
Executive Viewpoints January 1
Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry.…
Executive Viewpoints December 31
Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year.…
Features December 31
Today, brands are continuously seeking innovative strategies to effectively reach and engage their target audiences, and commerce media…
Executive Viewpoints December 30
Retailers have to start understanding Gen Z. They’re in their late teens to mid-20s and have far more…
Executive Viewpoints December 27
During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are…
Executive Viewpoints December 25
In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object,…
Features December 23
Brands and retailers are investing more in cultivating community — not just online, but through immersive IRL experiences.…
Features December 20
[Update as of Dec. 19, 2024] Beginning at 6 a.m. ET, the Teamsters Union began strikes at seven…
News December 19
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