Latest In: Digital Commerce

Belardi Wong Executive ViewPoints Polly Wong

DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic

The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a…

Executive Viewpoints May 4
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COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital

Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…

Features May 4
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Hanna Andersson Is Sending Teddy Bears To Lift Lockdown Blues

Shelter-in-place orders can be particularly tough on children, but communities the world over have responded creatively with fun…

News May 1
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Amazon Boosts Q1 Sales 25.4%; Bezos Plans $4B In Q2 COVID-19 Expenditures

To virtually no one’s surprise, Amazon saw a dramatic increase in its net retail sales during the first…

News May 1
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McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy

The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives:…

Features May 1
ai e-commerce Executive ViewPoints Samasource Wendy Gonzalez

E-Commerce Runs On Data Powered By AI

For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and…

Executive Viewpoints May 1
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Chico’s Reports Double-Digit Digital Sales Growth, Will Begin Reopening Stores May 4

Chico’s FAS has announced a three-phase plan for reopening some of its 1,300+ stores that will kick off…

News April 29
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Exclusive Accenture Q&A: How Retailers Can Prepare For The Long-Term Shift To Digital

Consumers’ reliance on e-Commerce as a result of social distancing and stay-at-home orders will permanently impact the commerce…

Features April 29
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Off The Rack: Fashion’s Top Retail Brands Respond To COVID-19

These are tough times for everyone. With the number of COVID-19 cases rising, most cities on lockdown and…

Executive Viewpoints April 28
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