Why Contactless Fulfillment Popularity Could Last Well Beyond COVID-19
To prevent the spread of COVID-19, consumers and retailers are changing the way they interact both inside and…
Features May 5
Latest In: Digital Commerce
J.Crew Files For Chapter 11 Bankruptcy, Raises $400 Million To Continue Operations
J.Crew has become the first national retail chain to file for Chapter 11 bankruptcy during the COVID-19 pandemic.…
News May 4
DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic
The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a…
Executive Viewpoints May 4
COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital
Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…
Features May 4Hanna Andersson Is Sending Teddy Bears To Lift Lockdown Blues
Shelter-in-place orders can be particularly tough on children, but communities the world over have responded creatively with fun…
News May 1
Amazon Boosts Q1 Sales 25.4%; Bezos Plans $4B In Q2 COVID-19 Expenditures
To virtually no one’s surprise, Amazon saw a dramatic increase in its net retail sales during the first…
News May 1
McKinsey Partner: Product & Service Differentiation Should Lead In Recovery Strategy
The global pandemic has reverberated through the retail industry, creating an ever-growing list of questions for retail executives:…
Features May 1
E-Commerce Runs On Data Powered By AI
For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and…
Executive Viewpoints May 1Chico’s Reports Double-Digit Digital Sales Growth, Will Begin Reopening Stores May 4
Chico’s FAS has announced a three-phase plan for reopening some of its 1,300+ stores that will kick off…
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