How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%
Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar…
Features December 11
Latest In: Digital Commerce
The Home Depot Emphasizes Pros, Creators as it Prepares for Potential Housing Recovery
The Home Depot is predicting/hoping for a recovery in the U.S. housing market next year that would fuel…
News December 10
UPDATE: Amazon Expands Same-Day Perishables Delivery Nationwide
[Update as of December 10, 2025] Same-day delivery of fresh groceries from Amazon is now available in more…
News December 10
What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026
Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…
Executive Viewpoints December 9
Instacart Launches ChatGPT Integration Encompassing In-App Checkout
Instacart has launched an app on ChatGPT offering end-to-end shopping, including the platform’s Instant Checkout feature, all within…
News December 8
Pinterest Rolls Out Shoppable Recipes with Walmart as it Seeks to Make ‘Every Pin Shoppable’
Pinterest has teamed up with Walmart to pilot a new shoppable recipe experience in the U.S. Every week,…
News December 8
Ikea Among the Kiwis: Retailer Opens First New Zealand Store
Ikea has opened its first store in New Zealand, in Auckland’s Sylvia Park, and has added 29 pickup…
News December 5
Kroger to Increase New Store Builds by 30% in 2026
Kroger has kicked off a physical store expansion program, beginning with the completion of four major store projects…
News December 5
Nike Reorganizes Senior Leadership Team, Establishes COO Role
Nike has reconfigured its Senior Leadership Team (SLT) as part of the brand’s turnaround strategy, creating the role…
News December 4Top Stories
