Latest In: Digital Commerce

agentic AI Altimetrik Arun Kumar LLMs Salesforce SLMs

Why Smaller, Smarter AI Models are Giving Retailers an Edge

Retailers aren’t just experimenting with AI chatbots anymore — they’re giving algorithms real agency. About 43% of retailers…

Executive Viewpoints December 30
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Standing Out at NRF 2026: Why Handwritten Notes Still Win in an AI-Driven Retail World

As the busiest shopping season comes to a close, vendors across retail technology, marketing services and in-store innovation…

Executive Viewpoints December 29
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DoorDash-ChatGPT Integration Combines Recipe Inspiration with Practical Grocery Lists

DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT consumer sessions, via…

News December 26
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ChatGPT Instant Checkout has arrived

What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers

[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…

Features December 25
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Honda, Todd Snyder and now Tractor Supply: Who’s Next? Privacy Fines Put Retail Reputation at Risk

The California Privacy Protection Agency (“CPPA”) just fined Tractor Supply $1.35 million under the CCPA, its largest retail…

Executive Viewpoints December 24
Amazon bidding process last-mile delivery postal service USPS
USPS is opening up its last-mile network to smaller companies.

USPS Looks to Drum up Last-Mile Business with Open Bidding Process in 2026

The U.S. Postal Service will offer access to its last-mile delivery network to shippers large and small through…

News December 23
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UPDATE: TikTok Parent Agrees to Sell U.S. Operations to Investor Group

[Update as of Dec. 22, 2025] TikTok has reportedly signed on to a deal approved by President Donald…

News December 22
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Instacart Settles FTC Lawsuit, Will Pay $60 Million in Customer Refunds

Instacart will refund $60 million to consumers to settle allegations brought by the Federal Trade Commission (FTC). The…

News December 22
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Fanatics Expands Loyalty Program’s Earning and Spending Opportunities Beyond its Ecosystem

Global sports platform Fanatics has partnered with Pointsville to make FanCash — the “currency” of its Fanatics ONE…

News December 18
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