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Latest In: Digital Commerce

clv CX Featured Forrester generative AI journey mapping

Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023

Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies…

Features September 8
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Books-A-Million Adds Same-Day Delivery via Walmart GoLocal

Books-A-Million will leverage its 231 stores to offer same- and next-day delivery using the white label Walmart GoLocal…

News September 7
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In-Store mode on Instacart's updated Storefront app for grocers.

Instacart Enhances Grocery Solutions with New AI Features, More In-Store Engagement Opportunities

Instacart has made a number of updates to its tools for grocers, further expanding its reach beyond its…

News September 7
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Walmart's Manish Joneja, SVP for Walmart Marketplace and Walmart Fulfillment Services, kicks off the company's first-ever seller summit.

Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores

Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform…

Features September 7
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How MACH Technologies Help Retailers Foster a Dynamic Customer Experience

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has…

Executive Viewpoints September 7
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Reese Witherspoon has sold majority stake in her brand, Draper James, to investment manager Consortium Brand Partners (CBP).

With Sights on Global Growth, Draper James Sells Majority Stake

Consortium Brand Partners (CBP), a consumer-focused investment manager, has acquired a majority ownership stake in Draper James, the…

News September 6
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Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI

Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in…

News September 6
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FTC’s ‘Click-to-Cancel’ Proposal: A Step Forward for the Negative Option Model

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer…

Executive Viewpoints September 6
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Shein again finds itself under the radar for the alleged use of forced labor.

Lawmakers Urge SEC to Require Shein Prove it Doesn’t Use Forced Labor Before a U.S. IPO

A bipartisan group of 22 lawmakers from the U.S. House of Representatives has issued a letter to the…

News September 5
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