Latest In: Digital Commerce

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Customer loyalty research from Retail TouchPoints reveals that brands are diversifying their toolkits to better resonate online.

How Are Retailers Driving Shopper Retention and Loyalty?

Nearly two-thirds of consumers (65%) say they “love” fewer than three brands, according to a U.S.-based survey conducted…

Features August 30
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Walmart is expanding its drone delivery program with help from Alphabet's Wing.

Walmart to Co-Pilot Drone Delivery with Alphabet

Walmart’s drone delivery program is already well underway, with the retailer having completed 10,000 deliveries over the last…

News August 29
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Grubhub Deploys Cashierless Checkouts at Campus C-Store

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola…

News August 29
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How Verizon Personalizes CX, from Engagement to Post Purchase

Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…

Features August 29
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Instacart, Klaviyo Move Closer to IPO Filings

Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange…

News August 28
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Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season

U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according…

Features August 28
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The End of D2C as we Know it: Enter Direct-to-Retail

Every few decades, retail brands discover a new way to connect with consumers. The early 2000s saw the…

Executive Viewpoints August 25
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Walmart has launched Supercampus, a new Roblox experience to get young consumers excited for the back-to-school season.

Walmart Heads Back to School by way of the Metaverse

Walmart has launched a new Roblox experience to get young consumers excited for the back-to-school season. Supercampus is…

News August 24
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New Fast Fashion Powerhouse: Shein Teams Up with Forever 21

Shein and Forever 21 are joining forces in a deal that will allow Forever 21 to sell its…

News August 24
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