The Future of Retail CX: How Autonomous AI Agents are Redefining Contact Centers
Retail contact centers are under constant pressure to deliver fast, reliable and high-quality service even as consumer expectations…
Executive Viewpoints September 3Retail contact centers are under constant pressure to deliver fast, reliable and high-quality service even as consumer expectations…
Executive Viewpoints September 3Schnucks has deployed the Fresh Item Management Solutions from Logile across its 114 supermarkets as it seeks to…
News September 2Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy…
Features September 2One can argue about the economic value of tariffs themselves, but the uncertainty of U.S. trade policy under…
Features August 28Lululemon has tapped AI and retail veteran Ranju Das for a newly created position, Chief AI and Technology…
News August 26Spoiler alert: Many brands are not reaching their full impact when it comes to working with influencers. What…
Executive Viewpoints August 25China-based discount retailer Temu has adopted solutions from Rithum (formerly CommerceHub and ChannelAdvisor) to simplify onboarding of U.S.…
News August 22Fabletics has launched the gStore SaaS retail solution from GreyOrange in 74 of its 100+ stores, giving managers…
News August 21Tops Friendly Markets has integrated the Basket Adjudication Service (BAS) from supplemental healthcare benefits provider NationsBenefits at its…
News August 21