x-channel

Seven Keys To Building A Next-Generation Customer Service Platform

More consumers are using mobile devices, online communities and social media to initiate customer service requests. This shift in behavior has motivated…

Exclusive Survey Preview: Cross-Channel Checkup

Up to 98% of retailers are working toward a cross-channel strategy, according to an exclusive Retail TouchPoints survey completed in September 2011….

E-Commerce Strategy Transcends Channels

Online commerce connects the digital and physical worlds. Understanding and implementing the right technology tools and strategies builds customer loyalty and drives…

RTP Spotlights 10 Innovative Solutions In The First Annual Next-Gen Retail Awards Report

As cutting edge technologies such as social media and smart phones continue to drive consumers’ approach to shopping, retailers are challenged to…

Pre-Offers, Mobile Promos and Social Media Events Boost Early Holiday Shopping

5 Innovative Approaches The big holiday kickoff weekend gave retailers something to celebrate, as the National Retail Federation reported that 212 million…

5 Ways Retailers Can Win With Mobile Shopping Apps This Holiday Season

By Molly Garris, Digital Strategist, Arc Worldwide Retailers have gone mobile. With evolving mobile marketing strategies, consumers can browse items; compare prices,…

MEF Americas 2010 Event To Focus On Mobile Media & Commerce Strategies

2010 has been a growth year for mobile content and mobile commerce across the Americas — Latin America is now the world’s…

New Research Reaffirms More Consumers Starting Their Shopping Path Online

In an effort to track how shoppers are using retail web sites and define premium position within site search results new research…

Groupon Taps Unica for Four-Pronged Email Optimization Approach

Launched in November 2008, Groupon is a local shopping web site offering unbeatable discounts on the best things to eat, do, see…

Chico’s Brands Latest To Connect Via Mobile As Research Points To Growth For Channel

Looking to connect with consumers via a fourth channel, Chico’s Brands recently launched a mobile commerce strategy for its destinations White House…

Runa Unveils Conversion Marketing App Designed To Tailor Pricing, Promos

Designed to enable retailers to offer customers real time individualized pricing incentives online, Runa announced today the release of “Conversion Marketing.” The…

Sears Exec Shares Insights Into Mobile Strategy, Impact On Purchases At DMA Event

One of the few major retailers making strides in mobile commerce, Sears has enabled consumers to buy on the mobile phone and…

Get free access to tactical tips, invaluable insights, and deep-dive conversations that will help you hone your strategies for Q4 and beyond. That way, you can be sure to be on shoppers’ nice lists this holiday season…and all year long.

x-channel

Seven Keys To Building A Next-Generation Customer Service Platform

Exclusive Survey Preview: Cross-Channel Checkup

E-Commerce Strategy Transcends Channels

RTP Spotlights 10 Innovative Solutions In The First Annual Next-Gen Retail Awards Report

Pre-Offers, Mobile Promos and Social Media Events Boost Early Holiday Shopping

5 Ways Retailers Can Win With Mobile Shopping Apps This Holiday Season

MEF Americas 2010 Event To Focus On Mobile Media & Commerce Strategies

New Research Reaffirms More Consumers Starting Their Shopping Path Online

Groupon Taps Unica for Four-Pronged Email Optimization Approach

Chico’s Brands Latest To Connect Via Mobile As Research Points To Growth For Channel

Runa Unveils Conversion Marketing App Designed To Tailor Pricing, Promos

Sears Exec Shares Insights Into Mobile Strategy, Impact On Purchases At DMA Event

The State of B2B Ecommerce: How Investments in CX and AI Are Driving Sector Growth

90% of Consumers will Repurchase Following a Positive Delivery Experience

2024 Store Ops Survey: How Retailers Are Doing More with Less

How to Build an Agile Loyalty Program That Drives Growth

40 Under 40: The New Retail Leaders Driving Industry Progress

FUTR North America

Groceryshop

Shoptalk Fall

Access The Media Kit

Interests:

Access Our Editorial Calendar