Latest In: workforce management

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Abercrombie & Fitch To End On-Call Scheduling By End Of 2015

Abercrombie & Fitch will no longer use on-call scheduling — a practice that requires workers to be available…

News August 14
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ShopperTrak And Workplace Converge To Help Optimize Retail Staffing

ShopperTrak, a provider of consumer behavior insights and location-based analytics, has integrated with labor forecasting and scheduling solution…

News June 12
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Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail

For retailers, the value of floor staff extends beyond their ability to perform job duties: Floor associates can…

Executive Viewpoints June 8
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Transformative Retail Technologies Must Enable — Not Eliminate — Employees

According to the bleeding edge of the futurists’ manifesto, the relentless march of e-Commerce will transform the malls…

Executive Viewpoints February 23
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Belk Optimizes Workforce Management With Reflexis

Sales associates play a pivotal role in the overall success of a retail store. However, store employees sometimes…

Features January 26
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14 Retailers Win 2014 Store Operations Superstar Awards

Successful store operations improve the customer experience and ultimately, the bottom line. But today’s store operators are constantly…

News August 25
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Increase Seasonal Period Revenue With Smarter Schedules

By David Farquhar, Workplace Systems It’s a challenging time for retailers. The recession and its aftermath has led…

Executive Viewpoints June 30
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Reflexis Builds Retail App With IBM Watson

IBM has announced that workforce management software provider Reflexis is one of three companies developing applications fueled by…

News May 21
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World Kitchen Boosts Customer Engagement And Revenue With WFM

Retail employees have the ability to make or break the brick-and-mortar experience, and are the driving forces of…

Features April 23
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