The Retail TouchPoints Network

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HATCH is Reinventing Maternity Retail — and Now Plans to Bring 3 Legacy Brands Along for the Ride

How Daniel’s Jewelers Designs Stores and Shopper Experiences for Hispanic Consumers

Listen Up: Copper Compression’s Voice Commerce Play is (Almost) All About Brand Recognition

How In-House App Development Gave Home Depot Associates the Right Tool for Their Jobs

Kendra Scott CEO: ‘The Beauty of our Business is we Don’t Have to Reinvent Ourselves to be Successful’

How Fiture Creates ‘Fitness for All’ in Compact N.Y. Store Location

Virtual Assistant

Coca-Cola Drives Campaign Awareness With Tensator Virtual Assistant

Coca-Cola Enterprises (CCE) is generating buzz for its 2014 “Share a Coke” campaign by implementing the Tensator Virtual Assistant in Dhamecha Cash…

Clarins Wows Customers With Virtual Assistant

While some consumers who visit department stores are shopping with a purpose, others are browsing casually, hoping that something catches their eye….

Duane Reade NYC Flagship Offers Interactive Experiences, Upscale Products And Services

Taking an alternative approach to the traditional drugstore model, Duane Reade unveiled its new flagship store at 40 Wall Street in New…

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Which Brands are Rewriting the Rules of Loyalty Programs?

Recalibrating for the Next Normal

Get Post-Purchase Right or Risk Losing the Next Sale

Omnichannel Orchestration: How to Optimize Inventory Amid Shifting Consumer Behaviors & Industry Disruptions

Personalized Content Motivates Purchases for 59% of Consumers

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