TouchCommerce

TouchCommerce TouchAssist Virtual Assistant Leverages Natural Language Technology

TouchCommerce has launched TouchAssist, a customer engagement solution designed to enable brands to offer intelligent automated conversations via a “smart” virtual assistant….

Nuance To Acquire TouchCommerce For $215 Million

Speech and interface tech company Nuance Communications, Inc. announced that it has signed a definitive agreement to acquire digital customer service and…

TouchCommerce Rolls Out SMS Messaging

TouchCommerce has released TouchSMS, a solution leveraging native text messaging (SMS) capabilities to engage consumers in a personalized, two-way brand interaction with…

TouchSocial Fosters Personalized Social Media Engagement Between Brands And Consumers

Mobile chat solution provider TouchCommerce has introduced the TouchSocial personalized engagement experience, enabling shoppers to seamlessly connect with a customer service expert…

TouchCommerce Integrates Traditional Ads And Mobile With TouchMedia

Retailers today are challenged to constantly refine their marketing and commerce strategies based on new and emerging technologies. As mobile devices play…

Dixons Carphone Rolls Out Live Chat For Currys PC World Brand

Dixons Carphone, a UK-based electrical and telecommunications retailer, has implemented the TouchCommerce TouchChat online customer engagement solution for its Currys PC World…

TouchStore Helps Personalize The Brick-And-Mortar Experience

In the era of showrooming, retailers are encouraged to engage consumers while they’re browsing throughout the store. Retailers that embrace technology and…

Total Gym Fitness Implements TouchCommerce Mobile Chat

TouchCommerce, a provider of custom online engagement solutions, has unveiled a mobile chat platform designed to enhance the engagement experience for mobile…

FTI Leverages TouchChat To Drive Online Sales

Travel operator FTI GROUP is partnering with TouchCommerce to increase sales generated through its 5vorFlug brand, which offers visitors access to more…