Latest In: store experience

best buy brand identity Consumer App Corie Barry customer journey Featured Holiday ThinkTank (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) NRF Big Show rebrand retail media store experience third-party marketplace workforce culture
Best Buy has undergone a 5-year complete overhaul of its business.

Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change”…

Features January 14
design:retail design:retail News Emoji Company Emojiplanet retailtainment store experience
The Emoji Company GmbH is partnering with UNIS Technology Ltd. on a new emoji-branded entertainment concept that brings retail and entertainment together.

Emojiplanet Entertainment Centers Planned Across the U.S., Canada and China

The Emoji Company GmbH is partnering with UNIS Technology Ltd. on a new emoji-branded entertainment concept that brings…

News April 29
design:retail design:retail News Gensler in-store experience in-store tech NYC pop-up pop-up store experience Virsona
Virsona has worked with Gensler on a new pop-up speakeasy concept that blends gaming, social interaction and brand immersion.

Virsona Teases Experiential Gaming Concept with NYC Pop-up

Virsona, a social video gaming and entertainment concept, has opened an experiential, semi-permanent pop-up “speakeasy” inside 787 Coffee…

News August 4
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
in-store data in-store experience Retail ThinkTank (2023) Retail ThinkTank: Featured In Store Ops & Design (2023) store experience store operations store ops
By empowering associates with data, retailers can support better in-store experiences

3 Ways to Use Data to Improve In-Store Experiences

Retailers have access to troves of data: data about their customers, their products and their business. But despite…

Features August 1
Customer loyalty design:retail design:retail Featured Featured in-store design Johnny Cupcakes Johnny Earle omnichannel strategy sensory design store experience viral marketing

Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston

Johnny Earle always enjoyed the process of creating — even more so than the outcome. It’s the reason…

Features January 11
Featured Retail ThinkTank (2022) Retail ThinkTank: Featured In Store Ops & Design (2022) Retail ThinkTank: Store Ops & Design (2022) store design store experience store investments visual merchandising
Nike Factory Outlet Store or unite store interior display in Beijing, China

With All Eyes on Stores, How Are Retailers Investing? 

We are witnessing a great awakening of the store. Sure, some industry pundits have used sensationalist headlines to…

Features July 12
40 under 40 awards customer experience CX news brief Retail Innovation Conference & Expo store design store experience

Retail TouchPoints Reveals 2022’s 40 Under 40 Winners

Retail TouchPoints and design:retail have unveiled the 2022 slate of 40 Under 40 Award winners. Representing the entire…

News May 13
architecture community commerce community-driven commerce customer experience design:retail design:retail Featured Featured new store concepts pop-ups retail curation shopping mall concept Stackt store experience Toronto retail market
Stackt is a Toronto-based marketplace concept designed to bring community, commerce and culinary experiences together.

How stackt is Creating Community and Commerce with…Shipping Containers?

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate…

Features March 23
bopis design:retail design:retail Featured Featured holiday 2021 holiday shopping behaviors in-store experience in-store tech omnichannel alignment omnichannel fulfillment sensormatic store experience

Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and…

Features October 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank

Your Holiday Retail Playbook Starts Here

This premium content is part of the Holiday ThinkTank experience – a free, digital hub with dozens of exclusive and high-quality resources on the latest news and retail trends. Complete the brief form below ONCE to get access for free and receive our weekly newsletter!

"*" indicates required fields

1
2
3
Name*