Latest In: showrooming

Amazon amazon kindle customer experience personalization retail Retail TouchPoints showrooming Target Walmart

Four Strategies To Combat Retail Showrooming

It’s no secret that brick-and-mortar retailers are under intense pressure from online-only providers, many of which offer lower…

Executive Viewpoints February 4
Alicia Fiorletta best buy BIGinsights Completing The Cross-Channel Challenge IDC Kathleen Egan mike Murphy mobile mobile price comparison Nikki Baird omnichannel Pam Goodfellow price matching pricing Retail Systems Research Retail TouchPoints showrooming store operations Target Toys R Us

Mobile Showrooming Leads To Increased Price-Matching In 2013

Following is Part 1 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World. Part…

News January 15
customer engagement customer experience Jordan Socran Radialpoint Retail TouchPoints showrooming The Business Impact of Customer Experience 2012

Battle On The Showroom Floor

It’s a very real threat. “Showrooming” has been a leading cause of profit decline for brick-and-mortar retailers for…

Executive Viewpoints January 2
Customer loyalty customer service loyalty showrooming social media The State of Social Customer Service 2012

/* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in;…

Executive Viewpoints December 19
couponing customer engagement Parago PayPal retail Retail TouchPoints shopping showrooming

Effectively Combating Showrooming With Rebates

It is a practice that American retailers of all types have come to disdain. Shoppers walk into a…

Features December 10
harris interactive loyalty points personalized coupons price matching research showrooming

96% Of Consumers Plan To ‘Showroom’ More Frequently

Smartphones are expected to be key shopping companions during this holiday season, with shoppers using their mobile devices…

Features December 4
brick and mortar Facebook omnichannel shopping Pinterest showrooming smartphones social media tablets Twitter

Omnichannel Shoppers To Spend 71% More Than Single Channel Consumers This Holiday Season

Steadily improving sentiment about the economy is expected to cause an increase consumer spending this holiday season, according…

Features November 23
daily news digital event Facebook family dollar mobile P2Pi retail ROI Shopper Marketing expo showrooming smartphones tablets TouchPoints TV Walgreens

The Shopper Marketing Expo: Executives From Walgreens And Family Dollar Share Insights

Thousands of brand marketers, retail executives and other industry professionals in search of shopper marketing excellence attended the…

News October 24
BIGinsight Brian Kinsella customer engagement Fatima D. Lora foursquare holiday shopping ipad iPhone Manhattan Associates mobile Pam Goodfellow retail Retail TouchPoints shopkick showrooming

Holiday Shopping: A Wise Woman Saves With Mobile “Weapon” By Fatima D. Lora, Assistant Editor Normal 0 false…

Executive Viewpoints October 24
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank