Latest In: showrooming

Executive ViewPoints holiday predictive modeling product mix promotions showrooming

Predictive Modeling Brings Holiday Cheer To Retailers

Black Friday — the Super Bowl of the retail industry — has come and gone, but holiday shopping…

Executive Viewpoints December 1
best practices brick and mortar Brickstream e-commerce holiday season multichannel data showrooming

Bring In-Store Efforts Into Harmony With Modern Customer Expectations This Holiday Season

By Steve Jeffery, Brickstream   During the festive holiday season, consumers turn out in full force, shopping lists…

Executive Viewpoints November 14
co-browse customer service e-commerce holiday planning live chat real-time engagement showrooming smart engagement web site webrooming

With Chat, Co-Browse And Contextual Customer Service, Retailers Can Save More Sales And Unite Physical and Digital Retail Realms

By Kelly Koelliker, KANA, a Verint Company What’s on every smart retailer’s “wish list” for the holidays this…

Executive Viewpoints November 7
comparison shopping ecommerce financial news funding news brief search showrooming

Zumur Receives $700,000 In Seed Funding

Zumur, an online shopping engine, has received the first half of a $1.4 million seed round. The funds…

News October 22
brickandmortar Customer Relationship Executive ViewPoints popup artists showrooming

Turning Showrooming Into A Retail Advantage

Brick-and-mortar retailers are howling about “showrooming.”  Someone comes into the store to see, touch and experience the product,…

Executive Viewpoints October 14
e-commerce mobile commerce omnichannel retail sales showrooming webrooming

E-Commerce’s Newest Enemy: Webrooming

By Arie Shpanya, Wiser* A phenomenon is threatening the e-Commerce world and it’s right at our fingertips. Webrooming…

Executive Viewpoints August 8
back-to-school shopping e-commerce employee scheduling showrooming webrooming workforce management

Increase Seasonal Period Revenue With Smarter Schedules

By David Farquhar, Workplace Systems It’s a challenging time for retailers. The recession and its aftermath has led…

Executive Viewpoints June 30
brick and mortar circuit city e-commerce end-to-end salespeople mobility showrooming

How Mobile Is Changing The Retail World

By Matt Smith, Dell  E-Commerce web sites have been one of the most disruptive forces in the history…

Executive Viewpoints June 2
brick and mortar e-commerce in-store shopping industry research Interactions online shopping showrooming webrooming

Webrooming: A Retail Challenge Or Opportunity?

New research released today from Interactions concludes that showrooming is so yesterday! Well, sort of… Nowadays, shoppers are webrooming,…

Executive Viewpoints May 13
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank