Latest In: shopper engagement

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Signature Helps Retailers Develop Stronger Relationships With Shoppers

The emergence of the cross-channel shopper has left retailers scrambling to keep pace by implementing new methods of…

News February 9
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Retailers: Are You Social-Business Ready?

Think about the last major purchase you made. How did you make the decision? Consumer Reports or reading…

Executive Viewpoints February 6
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Analyzing The Digital Consumer For 2012 Mobile Success

As retailers finalize cross-channel marketing plans and investments for 2012, most have considered the benefits of mobile strategies,…

News December 21
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New Study Tests Top Internet Retailers’ Delivery Times During The Holiday Season

December 16 marked “Free Shipping Day,” but just how fast or slow are eTailers’ shipping services overall? This…

News December 21
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Socialize The Search Experience To Gain More Fans And Conversions

Social network sites have become the online equivalent of the family living room or local coffee house ―…

Executive Viewpoints December 15
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Private Label Growth, Innovative Technologies Fuel In-Store Shelf Strategies

Empowered, savvy shoppers are leveraging a variety of technologies and tools to make smarter shopping decisions every day…

News September 15
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From the Source’s Mouth: What Consumers Say About Live Chat

Shoppers rely on live chat technology for a variety of sales and servicerelated functions, including answering questions prior…

Executive Viewpoints September 8
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ChoiceStream Leverages Online Shopper Behavior To Target Qualified Prospective Customers

Concept: Developed during 2010, ChoiceStream’s CRUNCH solution is a custom audience targeting platform designed to help online advertisers target…

News August 25
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Study: Communication Drives More Than 20% Of Customer Trust

A top concern for retailers is creating a strong brand presence and positive reputation. To achieve this, it…

News June 14
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